Frequently Asked Questions
How can I tell if an Instructor-Led training session is full?
Select the event on the calendar > Select the session title > Click or Tap the register link > Select "Enrol Me" > Select "View All Sessions" 0 seats available indicates the class is full. You will be placed on the waiting list for the event.
How do I change my password?
Login > Select the arrow next to your name at the top of the page > Select Preferences > Select change password.
How do I enroll for an Instructor-Led training session?
Go to the Calendar > Navigate to the month that you are interested in > Select the session title > Click or Tap the register link > Select "Enrol Me" > Select "Sign-Up" for your preferred session. An email and calendar appointment will be sent confirming the details of the enrollment.
How do I remove myself from enrollment?
Login > Select the course under "Current Courses" > Select "View All Sessions" > Click "Cancel Booking"
I am interested in a class that is not listed on the schedule. How can I request a class?
Please send all training requests to firstname.lastname@example.org.
I am not receiving email messages from ESAB Online Training; why not?
Check your Junk or Spam folder in your email. If the email goes to your Junk or Spam Email folder: Right click on the email message > Select Junk email > Select Mark as Not Junk.
Should I disable my pop-up blockers?
This is not required. However, if you are experiencing difficulty navigating the site or accessing the additional resources within our online courses, it may be helpful.
What do I do if I forgot my password?
Select Login at the top of the page > Select the lost password link > Enter the same email address used to register for the site > Check the email inbox and within minutes a link will be sent to reset your password.
Who do I contact if I am having trouble using ESAB Online Training site?
Please submit any questions to the Training Team email: email@example.com
Who do I contact with technical problems?
If you are having site issues, please contact any member of the training team at firstname.lastname@example.org.