Frequently Asked Questions

How can I tell if an Instructor-Led training session is full?

Select the event on the calendar > Select the session title > Click or Tap the register link > Select "Enrol Me" > Select "View All Sessions" 0 seats available indicates the class is full. You will be placed on the waiting list for the event.

How do I change my password?

Login > Select the arrow next to your name at the top of the page > Select Preferences > Select change password.

How do I enroll for an Instructor-Led training session?

Go to the Calendar > Navigate to the month that you are interested in > Select the session title > Click or Tap the register link > Select "Enrol Me" > Select "Sign-Up" for your preferred session. An email and calendar appointment will be sent confirming the details of the enrollment.

How do I remove myself from enrollment?

Login > Select the course under "Current Courses" > Select "View All Sessions" > Click "Cancel Booking"

I am interested in a class that is not listed on the schedule. How can I request a class?

Please send all training requests to trainingteam@esab.com.

I am not receiving email messages from ESAB Online Training; why not?

Check your Junk or Spam folder in your email. If the email goes to your Junk or Spam Email folder: Right click on the email message > Select Junk email > Select Mark as Not Junk.

Should I disable my pop-up blockers?

This is not required. However, if you are experiencing difficulty navigating the site or accessing the additional resources within our online courses, it may be helpful.

What do I do if I forgot my password?

Select Login at the top of the page > Select the lost password link > Enter the same email address used to register for the site > Check the email inbox and within minutes a link will be sent to reset your password.

Who do I contact if I am having trouble using ESAB Online Training site?

Please submit any questions to the Training Team email: trainingteam@esab.com

Who do I contact with technical problems?

If you are having site issues, please contact any member of the training team at trainingteam@esab.com.